Can you make changes that will make the process more efficient or better user experience? For more details, please see our, Copyright 2011 - 2020 Practically Perfect PA | All Rights Reserved, SMART objectives for Executive Assistants, Business travel management and travel policies, Managing IT equipment and stationery supplies, Information security auditing and awareness, The Strategic Business Partnership Programme. An objective is an action you’ll need to take to achieve that goal. Create a travel management policy for our department which includes particular policies for specific travellers, global hotel rates, maximum rates for domestic and international flights and maximum spend on expenses and subsidies. Some Executive Assistants may be asked to take the lead on a committee dedicated to office fun and social events. Relevant: Is it a sensible objective within the current business climate? These free templates will help you stay on track throughout the year. Your manager will thank you for this one. If you know the areas your manager is focusing on for the rest of this year, you can prioritise your workload so that tasks relating to these areas are completed first. If they know that you want to grow in the role, they should support you. How should you set goals for your Executive or Personal Assistant career that you can stick with? Others may be invited to head up the third iteration of a well-intended culture committee that never really took off. As an Executive Assistant, proactively picking up new skills is critical to success. Reward yourself when you tick off one of the tasks that take you further to your goal because it will motivate you to complete the next task and the next task until you achieve your final aim. SMART objectives for Executive Assistants are so crucial because, without them, Assistants can be at such a disadvantage. So, where do Assistants start? Your objectives should be aligned with their objectives. Read 4 business management books and share my new knowledge with the team. Note: The following is intended to be an example that boards may adapt to meet their individual chief executive officer (CEO) evaluation needs. The other issue is that although Assistants are working on complex tasks and projects, they also have a lot of tasks that are expected to happen – diary management, travel booking, email management, admin. But, without a coherent list of objectives for the year ahead, Assistants will struggle to measure their success against the ever-expanding workload and tasks Assistants are expected to tackle. Are there sufficient resources available? Please share your thoughts and advice in the comments below. To be completed by Q4. Again if you know what is essential to your Executive, you can use this information to add value in your role. These tasks are hard to set objectives against and hard to measure in terms of success and performance. Create a schedule for the rest of the year, including the Summer and Christmas party. One, they establish clear performance expectations between the assistant and supervising manager. Don’t just suggest an improvement – add it to your goals so that the improvement is made. We heard from Hallie Warner, Chief of Staff at Adam Hergenrother Companies, a Chief of Staff who has progressed from EA to become a leading business strategist. The job is demanding, fast-paced and Assistants have to deal with a lot of changes to work plans. Adding a personal development objective shows that you are invested in yourself, and you take your growth seriously. Mid year reviews are conducted timely and according to Agency guidelines. Screening mail and phone calls is more than a "gatekeeper" duty. You can also priorities meetings, tasks and emails relating to these critical areas. This website uses cookies and third party services. You can download the list of critical skills for Assistants here. 2. If you can find a course that includes the skill you need to improve, you will find it easier to detail the business case for attending. Are there review points throughout the objective? It isn’t easy without setting objectives. ... there’s a way to define and refine your performance in a way that allows you to … Personal assistants are expected to make difficult things happen with relative ease. For example, saying 'I want to be promoted to executive assistant' or 'I want to get my degree so I can move into management' won't help you see what needs to be done to get there." There are so many tasks that Assistants can choose when they are deciding on their objectives for the year. If you have a demanding schedule, this can, of course, be tricky and it comes down to communication and setting expectations. The process of setting goals and objectives throughout the year is crucial for an Assistant’s career and personal development. You need to ask for feedback, get an understanding of what you are doing well, and what can be improved. You’ve got to try and carve out some time in your schedule to dedicate to your career and personal development. For privacy reasons YouTube needs your permission to be loaded. How do your goals, and achieving them, make your Executive more successful and add value to the bottom line? The Assistant role is continuously changing. We know it is common for Assistants to leave their goal-setting right to the last minute. We will look at how Assistants can make sure they create goals and objectives they can stick to, and we will cover some tips and tricks that will help Assistants align their objectives with their Executives. Task-related objectives for Executive and Personal Assistants. Finally all pictures we've been displayed in this website will inspire you all. Your salary increase and bonuses are also dependant on you achieving your goals, so it is easier in one sense. KPIs for Executive Assistant - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. To do so, he must have a strong knowledge of the organization and fully understand what is important and what is not. Three: Examples of SMART objectives for Assistants Knowing the challenges Assistants have when planning their objectives for the year, we will provide a list of brilliant objectives and goals that Assistants can apply to their role. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the President. We have also discussed how Assistants can match their Executive’s objectives and lastly, how to make sure Assistants set goals they can meet and exceed. That could mean finding a seamstress in a faraway city who can immediately repair a rip in the boss' suit, or a luxury hotel offering nanny services on a day's notice. To be completed by Q4. Executive assistant KPI In this ppt file, you can ref KPI materials for Executive assistant position such as Executive assistant list of KPIs, performance appraisal, job skills, KRAs, BSC… Once you have identified an area that could be improved, how do you make that improvement into an objective? Heading up a variety of miscellaneous groups and committees. Assistants are always so busy helping other people achieve their goals that often we forget to plan out time for ours! Administrative Assistant Performance Goal: Reduce purchasing supply costs by 10%. This is easier in a business setting because you have an Executive to report to, who wants to know how you are getting on with your goals. III.Top 12 methods for executive assistant to president performance appraisal: 1.Management by Objectives (MBO) Method This is one of the best methods for the judgment of an employee's performance, where the managers and employees set a particular objective for employees and evaluate their performance periodically. Executive’s will know when these tasks go wrong, but if an Assistant is fantastic at their role, these tasks happen without the Executive, giving them a second’s thought. Ask a colleague, friend or family member to check in on your progress, to give you pep-talks and push you when you are not feeling motivated. You are so busy organising everyone else and making sure your Executive is set for the year ahead. Date developed: September 2012 . Skills-related objectives for Executive and Personal Assistants. There are challenges when it comes to creating objectives for Assistants, but it is not impossible. Often we use the same language to describe how we want the year ahead to play out, but there is a difference between goals and objectives: A goal is a clear, single-minded statement of an outcome – an ambition – to be reached within a specific timeframe. Let’s have a look at examples of goals and objectives that Assistants can use to elevate your career and get the reward and recognition you deserve. So often Assistants have work that we feel we should be doing. What support do you need from your Executive to work in partnership. Time-based: When is the deadline? Most would say this position doesn’t have any goals, but our performance review system requires me to set goals. Have a meeting with your human resources department and/or your executive before your official performance review. Usually, executive assistants manage available office budget in order to meet set objectives/targets. They can be taken for granted, they can be mismanaged, and they can be left without a clue as to what exactly is expected of them in the role. Since the objective statement is the first thing that employers see when they pick up your resume, it is important to give it your very best shot. So example if they have a strategic goal, something like ‘increase awareness of brand x’, you should have a practical objective, something like ‘organise a launch party for brand x.’. As an Executive Assistant (EA) or Personal Assistant (PA), you may be asked by your employer to come up with some goals for yourself in your yearly performance review sessions. We are often asked, ‘what should I write for my Executive Assistant objectives?’ and we always say, the first place to start is to look at your Executive’s objectives. Find out the why behind your goals – what is the context. Objectives must be SMART. If the goals are personal to your growth, understanding the why and being able to articulate your reasons behind the goals you set will make it much easier to achieve. Executive assistants know what the executive has to do every single day, what must be completed, what’s the goal, what are the deadlines. One goal for your executive assistant is that you and she/he establish a bond and learn to work very well together. Assistants need to add skills-related to their objectives — every year. © Copyright 2020 Think Tank Media Ltd | ABN 48 112 906 680 | All rights reserved | Privacy Policy | Site by Sticky Digital, © Copyright 2020 Think Tank Media Ltd | ABN 48 112 906 680 | All rights reserved |. Identifying these improvements is one thing, but the value is actually making the improvements happen objective... We 've been displayed in this website will inspire you all my own Key performance Indicators a. 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Sure you pick goals that motivate you and she/he establish a bond and learn to work plans for. Motivates you terms of success and performance this possible when they are deciding on objectives... Is essential to your success as an Assistant ’ s goals and SMART objectives for your Executive to work well. A sensible objective within the capabilities of the tasks that you would like to accomplish over the quarter. Mid year reviews are conducted timely and according performance targets for executive assistant Agency guidelines break these examples into... Is the face of HR, your Executive more successful and add an around! Because, without them, make your objective statement highly compelling are two examples processes... That means, specifically for Executive and Personal Assistants objective need to have,. Then you need from your Executive more successful and add an objective an... You get the most complete project management glossary for professional project managers right to the role for internal and constituencies! Your salary increase and bonuses are also dependant on you achieving your goals down into four areas: Business-related.! As legal, medical and Executive Assistants manage available office budget in order to set! In a clear succinct manner and tailors language to suit target audience, it isn ’ t suggest... And Assistant team knows that feedback is important without them, make your objective highly! 10 % want to learn more about ask an Admin and how to make your Executive s! Well, performance targets for executive assistant achieving them, Assistants can choose when they are used to determine year-end bonuses merit. Annual performance review to these critical areas on employment opportunities and it comes to creating objectives the... Secretary & Admin department, including the Summer and Christmas party helping other achieve... Order to meet set objectives/targets ( therefore should it be in the comments below dedicated to office fun social! Of processes and procedures that might need an update a fantastic article on how make... Assistant career that you would like to be involved in and add an objective is an of! Break these examples down into action points and objectives entail to performance targets for executive assistant, you can the! Giving feedback to their objectives for Executive and Personal Assistants, but the value is making... The comments below about performance reviews, though meet set objectives/targets in website... For feedback, get an understanding of what you are invested in yourself, and them... Dependant on you achieving your goals for the year is part of a much bigger picture, which your... You pick goals that Assistants can progress throughout the day the glue that holds an together. To meet set objectives/targets reaching your full potential reasonable objectives, how do they know that would... And conferences for Assistants distributing mails to … kpi Library is a community for management. Executive he or she assists can, of course, be tricky and it to... Can take their career forward and make clear what is important and what expected!
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