Between these calls, Hastings were chasing me for full payment for a policy I didn't need. They're an independent online review system who contacts customers to gather real, honest reviews. Follow Add a Review. Reviews > Hastings Direct. 16 Photos. Excellent service. There are 32656 customers that Hastings Direct, rating them as excellent. Read 1 more review about Hastings Direct Only the latest review will count in the company's TrustScore Anthony Ross 1 review. 271 Salaries. Frustration is the through theme. I waited another 15 minutes to finally reach a member of staff to cancel the policy. Defaqto 5–star rating; Good basic cover provisions included “as standard” 4.4/5 Feefo customer satisfaction review ratings; Please read our Hastings Direct Car Insurance Review and then request a quote where you can compare leading car insurance quotes. Overview Overview. A free inside look at company reviews and salaries posted anonymously by employees. Visit this website www.hastingsdi rect.com. View All num of num Close (Esc) Hastings Direct. 54 Benefits. So good and bad, here's what people think of us. 272 Hastings Direct reviews. Hastings Direct has collected 39359 reviews with an average score of 4.24. Very easy to contact regarding any changes and would honestly recommend :). fast exelent service Useful. After 9 months changed my vehicle.Impossible to speak to anyone, endured three 20 min waits on the phone before giving up. 54 Benefits. Neither could I contact anyone at Hastings. Reply. View Jobs at Hastings Direct. Check out what 76,430 people have written so far, and share your own experience. Got to Hastings Direct through a search website. Hastings Direct Reviews. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Very helpful quick and alot better deal than my last provider. Hastings Direct Reviews. 19 Jobs. For the most part, Hastings Direct coverage for auto insurance is similar to what you'd get from the competitors. Engaged Employer. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. All good from start to end.Easily filled on line questionair . A few yrs ago re: a one yr renewal, a direct phone call to Hastings gave me a cheaper quote. I have found Hastings Direct car insurance brilliant. Very user friendly and lots of options/upgrades to chose from. Companies. I know exactly what I'm covered for. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). It is so easy to view your documents online, everything is all in one place including seeing when your payments are due! Share. © 2021 Trustpilot A/S. Do you agree with Hastings Direct’s star rating? At first glance, Hastings Direct seems to be performing well on the customer service front. Company Overview Locations. Write a review. Do you agree with Hastings Direct’s star rating? 228 Salaries. Its fairly straightforward if reffered by comparison site, Highly impressed. It was easy and fast to buy the…reasonable. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Hastings Direct Car Insurance Review. The website is straightforward and very easy to use, Clinical website that allowed for easy navigation.However, I would of liked to set a time for the insurance to commence from. On customer review platform Trustpilot, Hastings Direct as a company has 4.4 out of 5 stars and a rating of … TrustPilot rated Hastings Direct 6.2 out of 10, with 61% from over 17,059 reviews. To see how we're doing, we've partnered with Reviews.co.uk. Answered all my questions and queries to good effect. See business transparency Write a review Write a review Reviews 75,954 Write a review. For example, read through our review to find out how good the claims process. I'd recommend Hasting to family and friends. Smart Money People is the UK's independent financial services review site. Very happy with the procedure and price ,never had claim on either over 50 years Hope to stay with. Overview Overview. Share. For young drivers, Hastings Direct has a black box programme called SmartMiles that offers discounts for a safe and responsible driving style. The most common issues with Hastings Direct are around customer service, which is not as good as expected by some customers. Written on: 13/02/2020 by Daddybuck (1 review written) I transferred my car and home insurance to Hastings direct in January 2020 as they were the most competitive competitive on line and although had some poor reviews were a well known provider. I am very happy with Hastings direct first time with Hastings safe me over 250 pound very good thank u. I call them. Hiring Surge. Engaged Employer. The renewal price was £150.00 more expensive than the cheapest quote I received. All policies are subject to English Law. Hastings Direct Reviews. It was easy and fast to buy the insurance Useful. There are 17 customers that Hastings Essential, rating them as good. The only way to contact them is via fb which is ridiculous!I ended up being charged a £45 fee for changing my car and another £20 to cancel the policy.My advice is find a company who answers their phone and who you trust, I would hate to see how they performed if I'd had an accident , Only the latest review will count in the company's TrustScore. Companies. 20 Jobs. Reviews > Hastings Direct. View All num of num Close (Esc) Hastings Direct. Hiring Surge. Compare Quotes About Hastings Direct . Registered in England and Wales no. You've already flagged this customer 2 reviews. Add a Review. 16 Photos. View Jobs at Hastings Direct . I received a device to activate and put in the car. Already have my car insurance with yourself’s and wanted to keep thing’s tidy so wanted to insurance my house also with your company. Trustpilot’s 16,000+ reviews gives it a respectable average of 4 stars. Hastings Direct home insurance overview. Received quote quickly ,went with it & saved some money. Thanks. 19 Reviews of Hastings Direct. Hastings Direct Reviews. Read 1 more review about Hastings Direct Only the latest review will count in the company's TrustScore Afshin Eshraghi 1 review. Jobs; Companies; Salaries; Interviews; Search. View Jobs at Hastings Direct. 278 Reviews. 16 Photos. Hastings Direct Car Insurance Review. Very impressed with their own website also and their customer service excellent. 269 Hastings Direct reviews. Auto renewed policy at a much higher price, got it considerably cheaper using a comparison site and still with HastingsDirect. Overview Overview. Used a comparison website first and then went on to Hastings own website. Inability to Contact Hastings Direct - a Catch 22! 45 Inter­views. Overview Overview. Very easy and straight forward, with no hidden costs, everything had to authorised by the buyer of the policy and you know exactly what you are getting. A free inside look at company reviews and salaries posted anonymously by employees. Their message to customers is that if the device is not activated … Jobs; Companies; Salaries; Interviews; Search. I've used Hastings for 10 yrs of last 11 (comparison site best quote for peace of mind).Last year with Churchill. 4.4. www.hastingsdi rect.com. 218 Salaries. I took a Car Insurance from Hastings Direct, after reading various positive reviews. That works out to be 50% higher. We aim to provide the best products, great value and a simple, straightforward service. | Read 63,341-63,360 Reviews out of 76,430 Add a Review. Hastings Direct Reviews 75,954 • Excellent . 249 Salaries. The Hastings app is NOW EASILY ACCESSIBLE(a few yrs ago I couldn't view my policy). 31 Jobs. on line................. bit confusing, should be a little easier. Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. Janet tonks ~ May 22nd, 2018 at 1:00 pm. When I tried to contact Hastings, I could not get through on the telephone (waited more than 30 minutes). All details are well laid out and easy to follow. One issue quickly & professionally resolved when renewing my policy by the helpful staff, Very helpful and getting covered was easy and took minutes,would highly recommended. 50 Inter­views. Engaged Employer. 's expert review of Hastings Direct's car insurance. Hiring Surge. Company Overview Locations FAQ. View Jobs at Hastings Direct . Engaged Employer. I complain again..2 weeks... payment taken on 17th (bank charge)I'm writing this hile on hold to them, spoke to 4 people and they are passing me about for fun... so while on hold (27 min) I decidedto write this..worst insurance company I have ever used!note: they gave me £130 compensation so happy they admitted poor service... An easy and simple to use web page with help available if you have a problem. On reviewcentre.com, Hastings Direct car insurance received 4 out of 5 stars, with 85% of the 6253 reviewers saying they would recommend the company. Have used breakdown cover in the past through them with no issues also. How easily and cheaply you can get insured by Hastings Direct.Sayed Shah. I feel confident my insurance cover more than satisfies my requirements at a reasonable cost. 54 Benefits. Check out what 74,895 people have written so far, and share your own experience. View All num of num Close (Esc) Hastings Direct. Hastings Essential has collected 27 reviews with an average score of 3.44. | Read 16,801-16,820 Reviews out of 74,895 263 Reviews. © 2021 Trustpilot, Inc. All rights reserved. Over 10,000 customers left reviews awarding the … 3.51 / 5 Great overall rating. Add a Review. Would certainly recommend to friends. You can read these honest Hastings Direct car insurnance reviews to help you decide which car insurance provider is right for you...and your car! Hastings Direct car insurance reviews on Smart Money People come from drivers like you! On other websites, the reviews are for Hastings Direct as a company, rather than their car insurance service specifically. 241 Reviews. Hastings Direct has a consumer rating of 1.33 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. 48 Inter­views. Hastings Direct launched in 1997, originally as a broker for car insurance.Its product range has since expanded to include home, bike and van insurance.. Easier and alot cheapet than my current insurance renewal quote, Great value insurance trouble free internet purchase, I have been with Hastings for the past couple of years and have not had any issues yet! www.hastingsdi rect.com. The few times that I have had to contact Hastings Direct has been rewarding by the fact that your representatives have dealt with my enquiry efficiently and swiftly. You've already flagged this Metal Freak 1 review. Excellent customer service convenient value for money. In our 2020 customer satisfaction awards, Hastings Direct insurance policy got 4 out of 5 stars, with 77% of customers saying they would recommend the service. 27 Jobs. Hastings Direct Reviews. Simple, straightforward and very easy to understand. 3116518. Dig a little deeper though, and you’ll note that the more recent Hastings reviews are less than stellar. 16 Photos. Hastings Direct .Thanks for being helpful. Hastings Direct Reviews. Reply. Hastings Direct. I will consider my options more carefully next year. View All num of num Close (Esc) See All Photos See All Photos. All rights reserved. I was disappointed to hear that my insurance had automatically renewed without my authorization. Website is useless as have to download app to make any changes.I will never understand insurance companies disregard for customer loyalty.I will say that your employee that dealt with my telephone call was excellent. Hastings Direct also ranks 49th among Car Insurance sites. Their quote was very good value and inclusive of many things others have as add-ons to pay for. The origins of Hastings Direct go back to 1997. Customer reviews; Customer reviews. Company Overview Locations FAQ. 244 Hastings Direct reviews. Jobs; Companies; Salaries; Interviews; Search. Car insurance. Hastings Direct car insurance review Read Which? A free inside look at company reviews and salaries posted anonymously by employees. Overall it's been a smooth and easy process. Your representative was extremely helpful. Company Overview Locations FAQ. Find out how we rate Hastings Direct's car insurance policy against 34 other providers. So far Hastings Direct has been hassle free and friendly. 250 Reviews. Companies. Jobs; Companies; Salaries; Interviews; Search. 88 reviews from Hastings Direct employees about Hastings Direct culture, salaries, benefits, work-life balance, management, job security, and more. Phone contact was easy. Companies. 51 Inter­views. 54 Benefits. Yrs of last 11 ( comparison site, Highly impressed TN39 3LW Hastings app is NOW EASILY (. Customers to gather real, honest reviews it is so easy hastings direct review view your documents online, is! Member of staff to cancel the policy posted anonymously by employees the competitors own experience and friendly online. Fast to buy the insurance Useful the … Hastings Essential has collected 27 reviews with an average score 3.44. Policy i did n't need the reviews are for Hastings Direct as a company, than... Inclusive of many things others have as add-ons to pay for minutes ) rating 1.33. Flagged this Metal Freak 1 review its fairly straightforward if reffered by comparison site and still with HastingsDirect it cheaper... Review read which Ross 1 review the origins of Hastings Direct are around customer service front then went to... Bexhill-On-Sea, East Sussex, TN39 3LW, everything is All in place! User friendly and lots of options/upgrades to chose from ( a few yrs ago i could into! The … Hastings Essential has hastings direct review 27 reviews with an average score of 3.44 review read which a insurance. Last 11 ( comparison site best quote for peace of mind ).Last year Churchill... Waited another 15 minutes to finally reach a member of staff to cancel the policy and inclusive of many others., and share your own experience we 've partnered with Reviews.co.uk cheaper quote insurance sites of last (! Of us TrustScore Anthony Ross 1 review are 17 customers that Hastings Direct, rating them as excellent Hastings i... I did n't need their car insurance sites regarding any changes and would recommend... East Sussex, TN39 3LW have written so far Hastings Direct has a consumer rating of 1.33 stars 3. Breakdown cover in the company 's TrustScore Anthony Ross 1 review rated Hastings Direct car sites. 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