The first thing to reiterate is that the law is absolutely clear that you are entitled to a cash refund if your flight is cancelled by the airline. Will the airline still be flying to the original destination you had booked when it restarts its flights? You can view this information by clicking, For more information on your general air passenger rights read our 'Plane Facts' guide. Please note that a fare difference may apply. For flights from 29 June 2020 you can amend your booking using the online Manage Booking option. Many holiday accommodation providers, visitor attractions, restaurants and pubs, events venues and tour and coach operators across Northern Ireland have signed up to the newly launched ‘We’re Good To Go’ scheme. Where a caravan park is housing people who would have nowhere to live, or is providing accommodation to key workers or vulnerable groups, they should stay open to those groups only and not remove them from their homes. Hence, it would have to be assessed whether travellers can reasonably be expected to travel to the destination(s) in light of the risk to their health and life. If you do call through then expect longer than normal call wait times due to the increased number of callers. However, where people live permanently in caravan parks or are staying in caravan parks as interim homes where their main home is not available, they may continue to do so. The CAA is the UK Aviation Regulator that enforces the EU Regulations on passenger rights. The CMA has confirmed that this would apply in the case of flights. Because of this, you will not be able to fully use the services you are paying for in your contract, and the terms of your written agreement with the park owner cannot be fully fulfilled. If you're concerned about the impact of the coronavirus outbreak on your existing travel plans, then check with your airline, tour operator, cruise line or other transport and accommodation providers immediately. Alternatively, if you are unsure of your new travel dates you have the option to leave your ticket open. All GCSE, AS and A-level examinations in Northern Ireland scheduled for January, February, May and June will not go ahead this year. Payments to parents of children who receive free school meals will also continue, the Department of Education has confirmed. In the current circumstances of the global pandemic there are many factors to consider, some of which are changing as the response to the pandemic changes and the lockdown eases. Citizens of countries requiring visas for travel to Northern Ireland should consult the UK Border Agency. TUI holidays to Majorca, Malaga and Alicante are due to depart on or before 6 November 2020. We’d also recommend taking a look at the, For up to date information on Ryanair flights from NI, visit, On 20 April, Ryanair started telling its customers that they will have to wait, For further information on disruptions and refunds visit. Common Travel Area rights can only be exercised by citizens of Ireland and the UK. Travelling to Ireland during the COVID-19 pandemic . Is there a financial incentive to take the voucher? The last census showed that 130,000 people commuted to Dublin for work in 2016. For a full list of your options, visit the KLM website. More information on the countries that are exempt can be found here: Many travel insurance providers have changed the terms of cover because of the COVID-19 pandemic and to be sure what is covered you should check with your individual insurance provider, Further information is available on the Association of British Insurers', Which? Flights and holidays to Faro have been suspended from 1 November 2020 to 11 February 2021. The lead guest on the booking will receive the voucher by email. Click here for the latest restrictions imposed by the UK Government. Third party ancillaries such as car hire are not included. This webpage is updated daily but please note that services are changing at short notice and you should check directly with your airline to ensure you have the very latest information. It means people can only leave home with a "reasonable excuse" such as for medical or food needs, exercise and work that cannot be done from home. All our 177 travel advisories on Smartraveller are set at 'Do not travel' due to the health risks from the COVID-19 pandemic and the significant disruptions to global travel. Learn more. Flights and holidays to Budapest are suspended up to and including 25 November 2020. We have produced a drop down list showing the key features of the vouchers currently being offered by the main airlines flying in and out of Northern Ireland. Eastern Airways recommenced flights on specific routes from Monday 22 June 2020, including flights from Belfast City Airport to Southampton and Teeside. If you plan to travel abroad in the weeks and months ahead, keep up-to-date with the latest advice for the country you plan travelling to. However, this was never payable when the cancellation is due to ‘extraordinary circumstances’. This Refund Credit Note is intended for the lead passenger. Check the rules that apply to you in England, Scotland, Wales and Northern Ireland. Use your brain and try to keep as close to home as possible. Yes, you can. The Civil Aviation Authority (CAA) is providing useful information for travellers who have had their plans affected. On 20 April, Ryanair started telling its customers that they will have to wait until “the COVID-19 emergency has passed” if they want a refund for a cancelled flight. Consumers are advised to be alert to all contact (emails/text/telephone calls etc) from their airline and to contact the airline if they have not heard anything. Northern Ireland is part of the UK, so flights to there, even with Ryanair are UK domestic flights. Ireland has adopted the EU Recommendation on a coordinated approach to travel restrictions in the context of COVID-19, known as the EU traffic lights approach. Education Minister Peter Weir does not have responsibility for BTecs, it falls under the remit of the Department for the Economy. Alternatively, if you want to change the destination and dates of bookings made until 31 August 2021, More information on your available options are available on, Call British Airways directly on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from abroad. Loganair have recently introduced a new service between Glasgow and Belfast City Airport. Social media will not be checked as regularly as normal. If your flight started in another EU country you need to contact the enforcement body for that country. If you have booked a city trip in form of a package to a city to which access is restricted or where public life is subject to significant limitations (e.g. The Republic of Ireland is to lift the restrictions on travel, with journeys up to 12 miles allowed as part of phase two from June 20. Aircoach's 705X (Dublin City – Belfast via Dublin Airport) is currently operating a reduced timetable. This will help ensure that capacity will meet the demands while allowing for the current social distancing restrictions of 2 metres. If an alternative flight or rebooking does not suit you contact the airline to discuss your options. Which? Get … From 1 April 2020, some Community Transport providers are offering new Collection & Deliver and Transport services to both members and non-members during this time. © 2021 BBC. Value Cabs have implemented a few changes for operating 24/7 throughout COVID-19: Click on the relevant travel company below to view a contact phone number and website. If you don’t redeem your refund credit note by this date, you’ll be given a full cash refund, contact Jet2’s Customer Services Team to discuss your options. It is important that customers book their travel in advance to secure a seat. We’d also recommend taking a look at the Foreign and Commonwealth Office’s travel advice. The executive says it is not formally reintroducing guidance to shield, after it was paused in July. You should consider the same issues around vouchers as described above in the ‘If the airline cancels my flight’ section and refer to the main Northern Ireland airline vouchers table at the bottom of that section. Leaving & returning to Ireland. Bookings can be made via Translink Contact Centre or online. Aer Lingus is operating a reduced schedule to a number of European and North American destinations. We are traveling from England. ou can cancel at any time up to 24 hours before the start on the booking period. A voucher may only be redeemed towards a new British Airways Holidays booking made once you have received the voucher. If you were due to travel before 1 July 2020, you have the option to choose a refund credit note. If you are not covered by the Package Travel Regulations. If your flight has been cancelled, you can opt to choose a voucher. Pet passports issued in Great Britain cannot be used to travel to Northern Ireland, nor can old-style Northern Ireland pet passports, only a new-style being introduced in 2021. However, it also needs to be considered that your part of the contract requires the payment of pitch fees and by not paying you could potentially be in breach of contract. Find all the transport options for your trip from Scotland to Northern Ireland right here. A revised timetable includes departures from Belfast City Centre at 11pm for Metro and 11pm for Glider on Saturday nights. Only in the most limited of circumstances, which include: The executive says support bubbles already formed by some households will also continue to apply. Please do not travel if you are feeling unwell and always follow the latest Government guidance regarding safer air travel.Passengers arriving in the UK will be required to share contact details, travel information and may be required to self-isolate for 14 days. Where customers are affected by any programme changes, Jet2 will be contacting them to discuss options, including rebooking with no admin fee, a Refund Credit Note or a full cash refund. The black taxi service has restarted and all taxis have been fitted with sanitation stations and Perspex screens. Vouchers cannot be redeemed via the call centre or at the airport. Jet2 is recommencing its flying programme on 1 July. Fonacab also provided guidance for customers on what they need to do to have a safe taxi cab journey, which you can view here. During the current COVID-19 crisis, the site also provides updates about changes to transport and travel. Visit the. Further information on vouchers can be found. The information on this page was last updated on 7 January 2021. Slovenia and Guadeloupe were removed from the quarantine exemption list on 19 September. has also produced useful information on the latest position with travel insurance that is available here. Two households can form a support bubble but they are limited to a maximum of 10 people, including children, at any one time. The executive says it is urging people to "work from home and stay at home" during the lockdown, and only go to their workplace if they cannot work from home. It comes after Wales imposed a two-week “sharp and deep” firebreak national lockdown, and Northern Ireland imposed a limited four-week circuit break. If you see other people out exercising, remember to keep. Please remember that this information is subject to change and correct at the time of publish. Travel Vouchers can only be redeemed in the currency of issue. Will the cost of flights increase, as you will probably have to pay the difference? Lesvos, Tinos, Serifos, Crete, Mykonos, Santorini and Zakynthos (Zante) From 9 September 2020, anyone travelling to Northern Ireland from Lesvos, Tinos, Serifos, Crete, Mykonos, Santorini and Zakynthos (Zante) will need to self-isolate for 14 days. There's no change fee, and if you choose to travel on the same route up to 30th November 2020, we’ll also waive any differences in the fare. Wizz Air's network will be performing medical screening of passengers, therefore it is possible you may be subjected to such a check upon arrival at your destination airport. The value of the Refund Credit Note must be equal in value to the. The UK, for the purposes of the Common Travel Area, covers England, Scotland, Wales, Northern Ireland, the Isle of Man and the Channel Islands. By law, in a level 4 area, you can only leave your home (or garden) for an essential purpose. You should contact the park owner by phone or in writing at once and explain your situation. You must not leave home or travel, including abroad, unless you have a legally permitted reason to do so. The guidance covers all aspects of the travel experience, from checking the public health requirements before booking a flight, to navigating the airport safely and boarding the flight or leaving the airport. Value Cabs is running a reduced taxi service but is still operating 24/7. Can you travel to Wales, Scotland and Northern Ireland from England during lockdown? You may incur cancellation charges or lose your, In the case of a package holiday, the EU Directive on Package Travel and Linked Travel Arrangements  (the Package Travel Regulations), the traveller can cancel the trip without penalty if there are “unavoidable and extraordinary circumstances occurring at the place of destination or its immediate vicinity. Aircoach's 705X (Dublin City – Belfast via Dublin Airport) is currently operating a reduced timetable. The key difference is that if you do not accept a voucher or rebook and the flight goes ahead you will not be entitled to a refund and the airline can claim to have discharged its obligation to you and do not need to offer you a voucher after the event. The Ryanair, The Civil Aviation Authority (CAA) is providing useful information for travellers who have had their plans affected. You can transfer for free onto any other easyJet flight within Europe up until September 2021. If you plan to leave and return to Ireland during your stay, you can request a Multiple Entry visa when you apply. Aer Lingus has asked that consumers only contact their support teams directly if you're due to fly in the next 72 hours. In order to redeem a voucher the person whose name is on the voucher must be a member of the party being booked. Justice Minister Naomi Long said there would be an advisory 10-mile limit in guidance to travel for exercise only. So if you can’t get a flight to the Republic of Ireland, especially if you live in the northern part of the country, a trip to Belfast could well be your best and easiest option. However, many airlines have made arrangements to waive the usual fees if you want to rebook at a later date or they may be offering vouchers for use at a later date as an alternative. These guidelines are designed to adhere to the Government guidelines and social distancing rules during the Covid-19 Pandemic, for the latest restrictions imposed by the UK Government. Chief Medical Officer Dr Michael McBride said it was "not a return to shielding as we knew it", and encouraged vulnerable people to continue to go outside for exercise - but maintain social distancing. In this section you can find general information on the Protocol on Ireland / Northern Ireland, the Common Travel Area and the all-island economy as well as specific information on daily life, living and working, studying, and travel. 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In the case of a package holiday, the EU Directive on Package Travel and Linked Travel Arrangements  (the Package Travel Regulations), the traveller can cancel the trip without penalty if there are “unavoidable and extraordinary circumstances occurring at the place of destination or its immediate vicinity and significantly affecting the performance of the package, or which significantly affect the carriage of passengers to the destination” (Article 12(2) of the Package Travel Directive). The voucher can be used on any British Airways marketed route with a BA flight number or be put towards a new British Airways Holiday. Anyone arriving in Northern Ireland after 4am Saturday 12th September from Portugal, French Polynesia, Hungary and Réunion will need to self-isolate. If your flight was cancelled, you will receive your voucher from Ryanair by email to the email address provided in your Booking. One member of a family is allowed to visit once a week while the lockdown measures apply. The Consumer Council If do not want to accept a refund credit. The Newry to Belfast Service is SUSPENDED until Monday 2 November. Credit from cancelled BA Holidays package bookings will not be ATOL protected until redeemed for a new package holiday reservation. Click-and-collect retail will not be allowed for the duration of the six weeks - except for supermarkets which will still be able to offer these services. The last census showed that 130,000 people commuted to Dublin for work in 2016. On 4 July 2020, the FCO updated its global advisory against ‘all but essential’ travel, exempting destinations that no longer pose an unacceptably high risk for British travellers. In the case of all other flights to/from the UK which are permitted to fly, Ryanair will operate these flights to facilitate all passengers who need to travel for business reasons and are booked on them or wish to move to these flights. However, in the case of long haul flights from the UK, the rate of APD is much higher (£78), and therefore it is worthwhile claiming it back. More information on the different options available for your booking is available on Aer Lingus' website. If do not want to accept a refund credit you can apply for a refund; however, TUI will only process a refund for you once you have received your refund credit. To give you greater flexibility, amendment fees will be waived if you choose to amend your travel dates until later in the year due to COVID-19 Government imposed travel restrictions. Full voucher terms and conditions available here. This is the case even with the current UK FCO advice against all non-essential international travel, the current Northern Ireland Government restrictions on non–essential movement, and ongoing travel restrictions in other countries. For further information customers can contact the airport via the telephone number or email address provided. Please be advised that in some cases a fare difference may apply and incur extra cost. you can apply for a refund; however, TUI will only process a refund for you once you have received your refund credit. Significant risks to human health, such as the outbreak of a serious disease like the COVID-19 at the travel destination or its immediate vicinity usually qualify as such unavoidable and extraordinary circumstances. For more information visit, The City of Derry Airport is offering free airport parking to all NHS staff for a year, effective from Tuesday 21st April 2020 until the end of April 2021. The northeast area, known as Northern Ireland, is part of the UK. UK nationals on where it's safe to travel abroad. Professional services including solicitors can continue to operate as normal, as can those in the manufacturing and construction industry. You should consider that in the current circumstances the site owner is still, at the very least, providing safe storage of your caravan. Therefore you may not get either a flight or a refund from the airline. When exercising outside it is important to remember these key things: Plan your days to include one form of exercising outside, it can be something to look forward to and the fresh air will be beneficial. The Isle of Man’s borders will remain closed to non-Island residents until further notice. In Northern Ireland speed limits and distances will … TUI is stating that if your holiday can no longer go ahead as planned, you will receive a refund credit for the full value of your holiday. The businesses permitted to open will have to limit numbers on their premises at any one time and there will be an expanded use of Covid Marshals in the retail sector. For complaints, please contact: [email protected] Wizzair recommend you download the latest onboard menu from our WIZZ mobile app. Latest update: 22 December 2020 Travel advice and information on COVID-19 can be found here. For flights to and from the UK from 20 December 2020, which are banned by EU Government regulations, all affected customers will receive an email offering alternatives such as free moves or a refund. Please ensure that you read the government’s latest advice before you travel. Please check with your airline for latest updates. If your flight has been cancelled you can rebook or apply for a voucher online. It depends what your reason for travelling to any of those other … – Don’t go too far or anywhere unfamiliar. Customers will be informed about the necessary steps for a bank transfer or transfer to credit card in a separate e-mail. As the park is closed due to extraordinary circumstances, the fault does not lie with either you or the park owner. IRELAND has released their list of safe countries which people can travel to this summer, but you will have to quarantine on arrival. as credit for you to use any time up to 31 May 2022. More detailed information from ABTA on the current position with customers seeking refunds and with forward bookings is available on. Can the vouchers be redeemed for cash after a certain period? For further information see Translink’s website. Passengers who are travelling immediately onwards to Northern Ireland will only have to fill out their name and signature on the form. Where to find advice if you have recently entered Ireland. For the full of safety measures on-board, embarking/disembarking and at terminals, For further information on their sailing times click, Due to Donegal moving to Level 3 restrictions, Lough Foyle Ferry will have to stop the ferry service with immediate effect. Do they cover your needs in the long run? Great Britain, regardless of nationality, seeking to enter Ireland by air or by sea that this is... A citizen of Ireland to Northern Ireland are valid for 12 months ’ validity period the call Centre or the... 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